Privacy Policy

This Privacy Policy describes how Novarra Cold Plunge collects, uses, and shares your personal information when you visit or make a purchase from our website.

1. Information We Collect

We may collect the following information:

Name
Email address
Phone number
Billing and shipping address
Payment details
IP address
Browser and device information
Shopping and browsing behavior on our site

2. How We Use Your Information

We use your information to:

Process and fulfill orders
Communicate with you
Provide customer support
Send order confirmations and updates
Improve our website and services
Prevent fraud
Send marketing emails or text messages where permitted and where consent has been provided

3. Sharing Your Information

We may share your personal information with trusted third parties who help us operate our business, such as:

Payment processors
Shipping partners
Website and ecommerce service providers
Email and SMS marketing providers
Analytics providers

We may also disclose information when required by law or to protect our rights.

4. Cookies and Tracking Technologies

We use cookies and similar technologies to improve your experience, analyze traffic, remember preferences, and support marketing efforts. You can control cookies through your browser settings.

5. Marketing Communications

If you opt in, we may send you promotional emails and text messages. You may unsubscribe from marketing emails at any time by clicking the unsubscribe link. You may opt out of text messages by replying STOP.

6. Data Security

We take reasonable precautions to help protect your personal information. However, no method of transmission over the internet or electronic storage is 100% secure.

7. Your Rights

Depending on your location, you may have rights regarding your personal information, including the right to request access, correction, deletion, or limitation of use of your personal data.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites.

9. Children’s Privacy

Our website is not intended for children under the age of 13, and we do not knowingly collect personal information from children.

10. Changes to This Policy

We may update this Privacy Policy from time to time by posting the revised version on this page.

11. Contact Us

If you have questions about this Privacy Policy or would like to make a request regarding your information, contact us at:

Email: support@novarracoldplunge.com

Legal Notice: Novarra Cold Plunge is a sole proprietorship operated by Deborah Shaw, Texas, USA.

Last Updated: 04/01/26